At TRUEBASE PEPTIDES, we respect your privacy and are committed to protecting the personal information you provide when using our website. This Privacy Policy explains how we collect, use, store, and protect your information.
1. Information We Collect
- We may collect information you provide when you:
- Create an account or place an order
- Submit an enquiry or contact form
- Subscribe to updates or communications
- Request product or order information
This information may include your name, email address, telephone number, billing and shipping details, and other information necessary to process your requests.
2. How We Use Your Information
We may use collected information to:
- Process and fulfil orders
- Provide customer support
- Respond to enquiries
- Manage your account
- Provide product and order updates
- Improve our website, products, and services
- Maintain website security and prevent fraudulent activity
We only use your information where reasonably necessary for these purposes.
3. Payment Information
Payments may be processed through third-party payment providers. TRUEBASE PEPTIDES does not intentionally store complete payment card details on our website. Payment information is handled according to the applicable privacy and security practices of the payment provider.
4. Cookies
Our website may use cookies and similar technologies to improve functionality, remember preferences, analyse website usage, and provide a better browsing experience. You can adjust your browser settings to manage or disable cookies where supported.
5. Information Sharing
We do not sell or rent your personal information. We may share information with trusted service providers when necessary to operate our website, process orders, provide delivery services, process payments, or provide customer support.
We may also disclose information when required by law or when necessary to protect our rights, users, or website.
6. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.
7. Third-Party Services
Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices, content, or security of external websites. We recommend reviewing their respective privacy policies before providing personal information.
8. Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including requesting access, correction, or deletion of your information, or withdrawing certain communications.
To make a privacy-related request, please contact us using the details provided on our website.
9. Policy Updates
We may update this Privacy Policy from time to time to reflect changes to our services, practices, or applicable requirements. Any updates will be published on this page with a revised Last Updated date.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact TRUEBASE PEPTIDES through our Contact Us page.
